How to make a booking?
- Select date and time
- If it is an arrival, select the time the plane lands
- If it is a departure, select the pick-up time from the place of destination (pickup time)
- Select the origin and destination (here will only be the cities and the airport)
- Select the number of people to travel (separate adults, children and babies)
- Select if the route is one way or if it is round trip
- Search Transfer
- Choose the vehicle that best suits your needs, either 4 or 8 seats
- Click on Book Transfers
- Select the extra items if necessary
- Click on Continue
- Fill in the contact details in the form
- Click on Continue
- Click on Payment
- Select payment method
What information should I have before making a booking?
You must have information on the flight code and time (eg: FR2134, 3pm), exact address of origin/destination or full name of the hotel, telephone number that will be contactable in Portugal.
I can't find a route. What can I do?
If you cannot find the route, you will need to contact us by phone or email so that the most viable solution can be presented.
How do I pay for a transfer?
When completing the reservation, the payment option will appear and after that you just have to follow the steps indicated.
Can I book a transfer with more than one stop?
Yes, it is possible to book and for that when booking you have to select “extra stop” depending on the time you want.
How much luggage can I carry?
Each customer can carry a 20 kg suitcase and a carry-on bag.
What do I do if I can't locate my driver?
Drivers are present at airport meeting points with the customer’s name written on them. If you cannot locate the driver, you will have to contact the emergency line so that we can help you in the best way.
The number of passengers has changed. Can I change my vehicle?
You can change the vehicle and pay the difference if you are within the stipulated time for this (see terms and conditions). If you have any difficulties, you can contact our reservation center.
What is the duration of my transfer?
The duration of the transfer is present when you make the reservation and always represents the total time from the Airport to the center of the chosen city, so you will have to pay attention to the exact location.